Immediately report a lost or stolen card to the Osprey 1Card Office at 904-620-4000. To deactivate your Ozzie Bucks account, click here
or call 1-888-290-2030. To get your new Osprey 1Card, visit the Osprey 1Card Office, English Hall, Building 8, Room 1100. Hours of operation are Mon.-Tues. 8 a.m. – 6 p.m. (except during intersession) Wed.- Fri. 8 a.m. – 5 p.m. A $15.00 replacement fee must be paid in cash, check, money order, or declined from your Ozzie Bucks balance in order to receive your new card. With a Police report, the replacement fee is reduced to $5.00.